REFUND POLICY

Lunar Vinyl has a 7-day return policy. Once the item has been received you have up to 7 days to request a return. 

For your item to be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
 

Damages and Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. We inspect every item in detail before shipping the product out.

 

Process 
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too. You are responsible for refund shipping charges.

 

To start a return, please contact us at: order@lunarvinyl.com

Refund products can be mailed to:

 

Lunar Vinyl

8611 Lexington Circle

Orland Park, IL

60452